Dear all of our valued patients,
Our patients' and teams' care, health and safety is of the utmost importance to us. Due to the ever evolving information that we are gathering about the Coronavirus, we have decided to take a number of steps to further ensure the health and well-being of everyone that walks into our clinic.
The clinic will continue to be open and operate normally for face to face appointments however, the following processes and procedures have been implemented:
We please ask that you reschedule your appointment if:
For more information on the social responsibility that we have as a community to help reduce the spread please refer to:
Telehealth consultations are available to patients who are unwell, have compromised immunity or unable to attend their usual consultation in clinic.
They are an alternative to face to face consultations and are available for both initial and follow ups, including our pelvic floor and continence consultations, musculoskeletal consultations and abdominal separation consultations.
A telehealth consult will include:
Please note: that the treatment offered will be varied, like in clinic, to be specific to your needs and concerns. Examples of treatments that we can offer over telehealth include:
Important: If you are attending a telehealth consultation for an initial pelvic floor assessment, no internal vaginal examination will be performed. However, we will be taking a thorough subjective assessment (determining your signs and symptoms) and then will provide you with as much information as possible to conservatively manage your condition.
Expectations of the patient during a telehealth consult:
We ask that you please book your consult in advance by calling one of our friendly reception staff. Our physiotherapists will continue to work their usual hours.
Please ensure that you are available to answer the call at the time that the booking has been made for. During the consult, we ask that you are:
Please remember that like a consult in clinic, these consults are only for you and family members are not to ask for advice during the consult. If they wish to seek our services, they are more than welcome to book an appointment with us.