Careers at SWP

Job description


We are currently looking for a NEW RECEPTIONIST to cover the afternoon shift:

  • Monday, Tuesday, Wednesday, Thursday 2pm - 8pm
  • As well as the ability to work full 38 hour week if needed to cover other staff members when on leave

Position Descriptions:

Excellent customer service and confident communication skills over the phone and in person is very important. You will be dealing with the daily operational requirements of running a busy physiotherapy clinic, supporting the therapists and their patients.
- converting phone enquires into bookings

- explaining our services and triage to the correct physiotherapist

Your ability to navigate technology and social media is definitely an advantage, ie. creating posts, and following up on enquires, using email and our cloud based patient management system.

The clinic is based in Bella Vista with private parking and easy access to bus transport.

Your task will involve:

  • Greeting patients
  • Phone and email communication with patients, therapist, work cover, insurance companies, suppliers, and local businesses
  • General reception duties - appointment scheduling, processing payments (Medicare, HICAPS, eftpos Machines)
  • Administrative support to all physiotherapists (printing off letters, meeting minute taking, Pilates classes planning)
  • Organising Pilates and yoga classes (timetable, marketing, waitlist management)
  • General office duties (tidying front office and treatment rooms, scanning, printing faxing)
  • Office cleaning (vacuuming, wiping front glass door, equipment cleaning)
  • Social media/marketing (website, Instagram, Facebook page management)


  • previous reception experience in any office/clinic environment preferred but training will be provided for the right applicant
  • Experience using practice management systems such as Cliniko, and accounting management systems such as Xero is an advantage
  • Data entry
  • Ability to multitask, problem solve and have great organisational skills
  • Excellent communication skills (phone and face to face)
  • Efficient computer skills, internet skills and keyboard skills (you can deal with technology!)
  • Ability to show compassion for our scope of physiotherapy (we are specialised women’s health physiotherapist with sensitive patient concerns)
  • Professional presentation
  • You must be comfortable with & around babies (support can be required occasionally for our patients during their appointments)

Please email your Resumé and cover letter including your availability based on the above hours mentioned, please put 'Employ Me Part Time/Casual' in your subject line when applying

Job Types: Part-time, Casual

Salary: $17.00 – $29.00 per hour


Please email your Cover Letter and CV to : or


COVID-19 considerations:
This clinic is a health clinic, we request that you have had your covid 19 vaccination, and will be obtaining the scheduled covid 19 booster shot when due to do so. We will check your vaccination status.
Mask are required to be worn in the work place.