Careers at SWP

Sydney Women's Physiotherapy

 

Get the right start in a career in business administration, at one of the best companies in the hills district!  Get paid and get the right training!

We are currently looking at hiring a RECEPTIONIST as well as supporting them through a traineeship - Certificate 3 in business administration. You will be mentored by our experienced administrative and receptionist team. 

The hours that you will need to cover are:

22.5-hour week, As well as the ability cover other staff members when on leave.

·         Monday 12pm - 8pm (7.5 hours)

·         Tuesday 12pm - 8pm (7.5 hours)

·         Wednesday12pm - 8pm (7.5 hours)

 

You will need to complete a certificate III in Business Administration, while working with us. This course is currently subsidised by the government, and it is a good opportunity to gain a formal qualification and apply the skills and knowledge straight away in a paid working capacity.    

Position Descriptions:
You will be trained to provide:

  • ·         Excellent customer service and confident communication skills over the phone and in person

    ·         Manage the daily operational requirements of running a busy physiotherapy clinic, supporting the therapists and their patients.

    ·         Converting phone enquiries into bookings

    ·         Explaining our services and triage to the correct physiotherapist

    ·         Trained to navigate technology and social media, ie. creating posts, and following up on enquires, using email and our cloud-based patient management system.


Your task will involve:

  • ·         Greeting patients

    ·         Phone and email communication with patients, therapist, work cover, insurance companies, suppliers, and local businesses

    ·         General reception duties - appointment scheduling, processing payments (Medicare, HICAPS, eftpos Machines)

    ·         Administrative support to all physiotherapists (printing off letters, meeting minute taking, Pilates classes planning)

    ·         Organising Pilates and yoga classes (timetable, marketing, waitlist management)

    ·         General office duties (tidying front office and treatment rooms, scanning, printing faxing)

    ·         Office cleaning (vacuuming, wiping front glass door, equipment cleaning)

    ·         Social media/marketing (website, Instagram, Facebook page management)

Skills/experience:

  • ·         Previous reception experience in any office/clinic environment preferred but training will be provided for the right applicant

    ·         Experience using practice management systems such as Cliniko, and accounting management systems such as Xero is an advantage

    ·         Data entry

    ·         Ability to multitask, problem solve and have great organisational skills

    ·         Excellent communication skills (phone and face to face)

    ·         Efficient computer skills, internet skills and keyboard skills (you can deal with technology!)

    ·         Ability to show compassion for our scope of physiotherapy (we are specialised women’s health physiotherapist with sensitive patient concerns)

    ·         Professional presentation

    ·         You must be comfortable with & around babies (support can be required occasionally for our patients during their appointments)


Job Types: Part-Time

Hourly rate: up to $26-$28/hour

PLEASE EMAIL YOUR COVER LETTER AND RESUME TO: swpreceptionist@gmail.com
COVID-19 considerations:
This clinic is a health clinic, we request that you have had your Covid19 vaccination, and will be obtaining the scheduled covid 19 booster shot when due to do so. We will check your vaccination status.
Mask are required to be worn in the work place.