Careers at SWP

Sydney Women's Physiotherapy

 

We are currently looking for a new receptionist: 

Options are:

1. full time 40 hour week receptionist, or

2. role share 3 days (26 hour) or 2 days (15 hour)

 

We are a team of 6 physiotherapists looking for a reliable receptionist/s to join our dynamic team.  Monday - Friday 

Position Descriptions:

Excellent customer service and confident communication skills over the phone and in person is very important. You will be dealing with the daily operational requirements of running a busy physiotherapy clinic, supporting the therapists and their patients.

Your ability to navigate technology and social media is definitely an advantage, ie. creating posts, and following up on enquires, using email and our cloud based patient management system.

The clinic is based in Bella Vista with private parking and easy access to bus transport.

Your task will involve:

  • Greeting patients
  • Phone and email communication with patients, therapist, work cover, insurance companies, suppliers, and local businesses
  • General reception duties - appointment scheduling, processing payments (Medicare, HICAPS, eftpos Machines)
  • Administrative support to all physiotherapists (printing off letters, meeting minute taking, Pilates classes planning)
  • Organising Pilates and yoga classes (timetable, marketing, waitlist management)
  • General office duties (tidying front office and treatment rooms, scanning, printing faxing)
  • Office cleaning (vacuuming, wiping front glass door, equipment cleaning)
  • Social media/marketing (website, Instagram, Facebook page management)

Skills/experience:

  • previous reception experience in any office/clinic environment preferred but training will be provided for the right applicant 
  • Experience using practice management systems such as Cliniko, and accounting management systems such as Xero is an advantage 
  • Data entry
  • Ability to multitask, problem solve and have great organisational skills
  • Excellent communication skills (phone and face to face)
  • Efficient computer skills, internet skills and keyboard skills (you can deal with technology!)
  • Ability to show compassion for our scope of physiotherapy (we are specialised women’s health physiotherapist with sensitive patient concerns)
  • Professional presentation
  • You must be comfortable with & around babies (support can be required occasionally for our patients during their appointments)

Hours of work:

The preferred hours of work are as follows:

Monday 8.30am - 6pm (9hrs)

Tuesday 8.30am - 5pm (8hrs)

Wednesday 9.30am - 6pm (8hrs)

Thursday 8.30am - 5pm (8hrs)

Friday 9.30am – 5pm (7hrs)

Please email your Resumé and cover letter including your availability based on the above hours mentioned, please put ‘Employ Me Full Time ’ or 'Employ Me Part Time/Casual' in your subject line when applying to: swpreceptionist@gmail.com